Everyone should be able
to buy a rug.
We build this store to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This page says plainly what we have done, what we know is not finished, and how to tell us when we get it wrong.
What we have done
- Keyboard. Every control — menus, size pickers, gallery, cart — can be reached and operated without a mouse, and the focused element is always visible.
- Screen readers. Product images carry real descriptions, buttons say what they do, and the page structure follows a proper heading order.
- Contrast. Text and interface colours are measured against the AA contrast threshold rather than eyeballed.
- Motion. If your system asks for reduced motion, our animations stop; nothing important is communicated by movement alone.
- Zoom and small screens. The layout stays usable at 200% zoom and down to a 320 px viewport, without horizontal scrolling.
- Colour is never the only signal. Sale prices, stock states and errors are also written in words.
Known gaps
Two things are honestly not there yet. The augmented-reality preview depends on your phone’s camera and its own platform controls, which we do not fully control — every size it shows is also written as text on the page, so no information is trapped inside it. And some older blog articles still have thin image descriptions; we are rewriting them.
If something blocks you
Write to hello@rugember.com with the page and what happened. We answer within one business day and we will tell you either the fix or the date it lands. If you cannot complete an order because of an accessibility problem, say so and we will take the order by email instead — you should not lose the rug over our bug.
This statement was last reviewed on 18 August 2026.